Useful Informations
Contact
Magheru Boulevard, no. 2-4, Scala building, office 6-7, 1st floor, sector 1, Bucharest
E-mail: office[@]tqc.ro
Phone: 021.311.74.85
0728.30.20.33
0728.33.09.42
Fax: 021.319.84.85
Certificates
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Stages TOTAL QUALITY CERT, in conformity with the requests of SR EN ISO/CEI 17021:2007 standard to develop the audit phases in regard with certification applies an audit program comprising:
1.THE STAGES OF THE CERTIFICATION PROCESS:
| Client | TQC | Information request | Making data available for contracting
| Application hand-in
| Application request and MDI hand-in | | Auto-evaluation sheet sending and SMC documentation | Preliminary Evaluation | Contract signing request
| Certification / billing contract perfecting | Invoicing payment
| - Certification actions (Initial Audit Certification -AC1 and AC2)
- Surveillance audit (if it is the case) | Invoicing payment | -Final evaluation /Invoicing
-Certificate issueing | 2.THE STAGES OF THE RECERTIFICATION PROCESS
| Client | TQC | Invoicing payment
| Initiating surveillance actions SV1/Invoicing | | -Surveillance audit SV 1
(up to 12 months from date of AC stage 2)
-Surveillance audit (if it is the case) | Invoicing payment | Initiating surveillance actions SV 2/Invoicing | | -Surveillance audit SV 2
(up to 24 months from date of AC stage 2)
-Surveillance audit (if it is the case) | Invoicing payment | Initiating recertification actions/invoicing
(6 months before the expiry of the certificate validity) | | Recertification audit (planned in the third year after the initial certification, up to 36 months from date of CA stage 2) planned at least 6 months before the expiration of certification. | Invoicing payment | -Final assessement/invoicing -Certificate issueing | |
